Account Manager – Journals & eBooks (West Africa)

Responsibilities

• Cultivate strong relationships with university libraries, research institutions, and government bodies
• Act as a trusted advisor on emerging trends in Open Access, Digital learning, and Research dissemination
• Engage with Vice Chancellors, Library Directors, and Procurement Teams to ensure long-term customer retention
• Serve as the key relationship manager for all consortiums in West Africa to negotiate deals, renewals, and strategic partnerships
• Achieve minimum 20% growth over previous years revenue by identifying new business opportunities and upselling to existing clients
• Develop and execute a strategic account plan to increase eBooks and journal subscriptions
• Work closely with Global teams to implement pricing, bundling, and and subscription models
• Drive adoption of blended models/ Read & Publish (R&P) agreements
• Identify and engage with potential consortium partners and professional bodies
• Collaborate with marketing and product teams to position digital resources effectively
• Track account performance, pipeline health, and market trends

Requirements

• 5+ years of experience in B2B account management, institutional engagement, or publishing sales
• Experience in eBooks, journals, or academic publishing preferred
• Ability to travel across countries in West Africa and other African regions for key client meetings
• Proven track record in driving revenue growth and managing high-value accounts
• Strong experience in account management, particularly with consortiums
• Knowledge of Open Access, Read & Publish models, and digital content licensing is a strong advantage
• Exceptional negotiation, communication, and stakeholder management skills
• Must have the right to live and work in UAE

About the Company

Informa is a leading academic publishing, business intelligence, knowledge and events business. Taylor & Francis Group produces high quality, peer reviewed books and journals, spreading knowledge and promoting discovery globally.