Account Manager

Responsibilities

• Implement and manage advertising campaigns for retailer clients, from setup through delivery
• Monitor account health and KPIs, proactively identifying and resolving issues
• Prepare and deliver clear, insight-driven reporting on campaign and partnership performance
• Support senior leadership in maintaining client satisfaction and partnership prosperity
• Collaborate cross-functionally with Sales, Product, and Operations teams
• Support retailer partner's day-to-day operational needs

Requirements

• 1-2 years of experience in account management, customer success, sales support, or a client-facing role
• Bachelor's degree in Business, Marketing, Communications, or a related field
• Hands-on experience with CRM platforms (Salesforce, HubSpot, or similar) and Monday.com or similar work-management tools
• Analytical mind with strict attention to detail
• Proficiency in Excel or Google Sheets (pivot tables, data analysis)
• Familiarity with retail, e-commerce, or digital media environments is a strong advantage
• Exposure to retail media platforms (e.g. Criteo, CitrusAd, Pacvue, Amazon Ads) is a plus

About the Company

QSIC is redefining what in-store retail media sounds like. We combine Audio and AI to help the world's leading retailers and brands unlock the full commercial value of the store environment. Our technology powers dynamic, data-driven audio experiences at scale — turning background music into a measurable media channel.