Account Manager
SmithRx
WorldwideFully remoteFull TimeMid LevelHealthcare & Telemedicine
Posted 5 days ago5d agoApply link checked 3 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 5 days ago · apply link checked 3 hours ago
About the role
Responsibilities
- Complete reporting and data requirements based on client and team needs
- Be accountable for customer satisfaction and retention of assigned clients
- Build trusting relationships with client operational leadership
- Maintain a comprehensive understanding of business challenges faced by customers
- Apply cross-functional project management to drive resolution for escalated client issues
- Identify product gaps by conducting business impact assessments
- Prioritize issues and assess escalations to mitigate client attrition risk
Requirements
- 3-5 years of direct account management or relationship management experience in the healthcare space
- Working knowledge of commercial health insurance and pharmacy benefits strongly preferred
- Executive-level communication and interpersonal skills
- Experience in Client relationship management ensuring expectations and deliverables are met
- Bachelor's degree or equivalent experience
Benefits
- Medical, Pharmacy, Dental, Vision, and Life Insurance
- 401(k) Retirement Savings Program
- Discretionary Paid Time Off and Paid Company Holidays
- Paid Parental Leave
- Professional development and training opportunities
About the Company
SmithRx is a rapidly growing, venture-backed Health-Tech company on a mission to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform.
What we look for
- 3-5 years account management experience in healthcare
- Knowledge of commercial health insurance and pharmacy benefits
- Bachelor's degree or equivalent experience
- Executive-level communication skills
- Conflict resolution expertise
Account ManagementHealthcare
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SmithRx
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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