Analyst/Associate - Card Product & Merchant Business Management

Responsibilities

• Assist in developing and planning Credit Card Usage activities to recruit merchants to provide offers for Cardholders
• Implement various merchant partnership programs to grow the spending volume of credit card business and drive customers' activeness with Credit Card
• Assist in preparation of marketing proposal, agency briefs and conduct program evaluations
• Coordinate and organize with internal and external stakeholders to ensure the marketing programs and new initiatives run smoothly and effectively
• Oversee operational process to ensure that all marketing programs comply with corporate guidelines and service quality standards
• Conduct regular review on market trends and studies competitor activities to identify opportunities and to generate new ideas to improve the business profitability, performance and increase market competitiveness
• Ensure that all campaigns comply with corporate guidelines, service quality standards and card scheme requirements
• Manage marketing budget on cost saving and efficiency, and ensure sourcing policies are aligned bank needs
• Assist in facebook page management and provide regular reports

Requirements

• University graduate with at least 3-5 years or above solid marketing experience in partnership or e-commerce fields
• Possess strong business and marketing sense with excellent communication and interpersonal skills
• Digital mindset, great sense of ownership and servicing mindset to ensure excellent customer experience
• Work independently and able to handle multiple projects under compressed timeline
• Creative, highly organized, good team player and with strong initiatives
• Proficient in spoken and written Chinese (including Mandarin) and English

About the Company

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia.