Application Support Engineer Team Lead

BHG Financial

WorldwideFully remoteFull TimeLeadInformation Technology
Posted 3h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 3 hours ago · apply link checked 2 hours ago

About the role

Responsibilities

  • Lead day-to-day Application Support operations and build high-performing teams
  • Troubleshoot complex issues and manage escalations to resolution
  • Communicate incidents clearly and balance team workloads
  • Partner with Engineering and Product leaders on timely resolutions

Requirements

  • Experience leading support teams
  • Strong troubleshooting and escalation management
  • Proactive, collaborative, solutions-driven approach

About the Company

BHG Financial is a financial services company founded in 2001, offering business, personal and community bank lending solutions.

What we look for

  • Experience leading support teams
  • Strong troubleshooting and escalation management
  • Proactive, collaborative, solutions-driven approach
LeadershipCustomer ServiceTechnical SupportTroubleshooting
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