Application support
VALCE T@lent Solutions
WorldwideFully remoteFull TimeMid LevelInformation Technology
Posted 2 hours ago2h agoApply link checked 2 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 2 hours ago · apply link checked 2 hours ago
About the role
Responsibilities
- Provide L2/L3 support and monitor production streams
- Troubleshoot, analyze, and resolve production issues and job failures
- Apply code fixes and patches as needed
- Manage software version upgrades, including certification, packaging, and deployment
- Collaborate with business partners to resolve queries and ensure compliance with IT requirements
- Maintain professional relationships with IT and business stakeholders
- Monitor alerts and escalate production issues to relevant teams and management
Requirements
- Experience in L2/L3 application support
- Ability to perform root cause analysis and apply technical fixes
- Experience with software deployment and version upgrades
- Strong communication skills for stakeholder management
- Advanced English proficiency
What we look for
- L2/L3 support experience
- Production monitoring
- Troubleshooting and root cause analysis
- Code fixing and patching
- Software upgrade and deployment experience
- Stakeholder management
Technical SupportProduction Support
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VALCE T@lent Solutions
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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