Applied AI Enablement Lead

Responsibilities

• Drive account adoption and growth by executing enablement plans to increase weekly active usage
• Educate and empower users through workshops, lunch-and-learns, and 1:1 sessions
• Guide customer IT and security stakeholders through technical setups including SSO and data source connections
• Build and scale the enablement function by establishing playbooks, training collateral, and partner certification programs
• Partner with Account Executives to identify expansion signals and support renewal discussions
• Synthesize user feedback to influence Product and Go-To-Market roadmaps

Requirements

• 6+ years in customer success, solutions consulting, technical enablement, or customer-facing GTM roles within B2B SaaS
• Hands-on experience using AI tools, designing prompts, and building AI assistants in real-world workflows
• Proven experience guiding customer IT and security teams through basic technical setups (SSO, data source connections)
• Demonstrated ability to build, launch, or scale customer enablement, training, or partner certification programs
• Exceptional communication and facilitation skills
• Strong business acumen and experience owning outcomes tied to account adoption, retention, and revenue expansion
• Entrepreneurial mindset for a fast-paced startup environment

Preferred Qualifications

• Background working in regulated industries (e.g., financial services, healthcare, insurance)
• Experience establishing partner or channel enablement programs

About the Company

Liminal is the way regulated enterprises securely leverage generative AI. Their AI security, governance, and enablement platform provides customers with workflow productivity tools to safely maximize the value of generative AI while providing data protection, administration, and observability capabilities.