Appointment Setter

Responsibilities

• Contact potential customers through outbound calls, email, social media, and other communication channels
• Introduce the company, products, or services to prospective customers in a professional and engaging manner
• Qualify leads by identifying customer needs, requirements, interest, and potential fit
• Schedule qualified appointments, meetings, consultations, or demonstrations for the sales team
• Confirm scheduled appointments and follow up with prospects to reduce no-shows
• Maintain consistent follow-up with prospects who are not immediately ready to schedule
• Handle basic questions and objections while maintaining a positive and professional approach
• Accurately record prospect information, conversations, appointments, and follow-up activities in the CRM
• Manage calendars and coordinate appointment times between prospects and sales representatives
• Meet daily, weekly, and monthly appointment-setting and activity targets
• Collaborate with the sales team to ensure qualified leads are properly transferred and followed up
• Provide feedback regarding prospect responses, objections, and common customer needs

Requirements

• Previous experience in appointment setting, telemarketing, inside sales, outbound sales, lead generation, or customer service
• Experience making outbound calls and communicating with prospective customers
• Ability to qualify leads and schedule appointments consistently
• Ability to work toward daily and monthly performance targets
• Strong communication and interpersonal skills
• Ability to work independently and as part of a remote sales team
• Reliable internet connection and a suitable setup for remote work
• Professional, proactive, and target-oriented attitude
• English proficiency is required