Associate Director of Technology

Third Plateau

WorldwideFully remoteFull TimeMid Level, SeniorInformation Technology
Posted 6h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 6 hours ago · apply link checked 5 hours ago

About the role

Responsibilities

  • Implement and maintain cybersecurity controls, access standards and data retention practices
  • Administer firmwide platforms including Microsoft 365, Slack, Zoom, HubSpot and 1Password
  • Own employee onboarding, offboarding, provisioning and equipment lifecycle
  • Serve as escalation point for complex incidents, including after-hours coverage
  • Manage the day-to-day MSP relationship and service quality
  • Administer SharePoint, intranet and knowledge-management environments
  • Design and troubleshoot system integrations, automations, APIs and data flows
  • Translate technology strategy into implementation roadmaps and drive execution
  • Lead technical rollout and adoption of new systems, including AI capabilities

Requirements

  • 5 to 9 years of experience
  • IT support or MSP service desk experience
  • Microsoft ecosystem familiarity: Azure, Entra ID, identity management
  • API integration and SaaS system testing experience
  • Implementation engineer background
  • LMS or knowledge library experience

Preferred Qualifications

  • System cutover experience

About the Company

  • Third Plateau is an impact consultancy partnering with philanthropy, nonprofits and communities. It was named one of Fast Company's Best Workplaces for Innovators.

What we look for

  • 5 to 9 years of experience
  • IT support or MSP service desk experience
  • Microsoft ecosystem familiarity: Azure, Entra ID, identity management
  • API integration and SaaS system testing experience
  • Implementation engineer background
  • LMS or knowledge library experience
  • System cutover experience
Project ManagementAutomationData ManagementHubspotCybersecuritySlackAPIAzureDocumentationZoomMicrosoft 365SharePoint
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