Associate Representative - Customer Service
Wesco · Dubai
On-site · DubaiFull TimeEntry LevelCustomer Service
Posted 6 days ago6d agoApply link checked 1 minute ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 6 days ago · apply link checked 1 minute ago
About the role
Responsibilities
- Respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution
- Resolve routine and basic problems and communicate solution or requested information to the customer
- Analyze a customer's service needs and refer to other service or technical departments for follow up as needed
What we look for
- Ability to resolve routine customer problems
- Strong communication skills
- Ability to analyze customer service needs
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