Associate Support Analyst
VALCE T@lent Solutions
WorldwideFully remoteFull TimeEntry LevelInformation Technology
Posted 3 months ago3mo agoApply link checked 1 hour ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 3 months ago · apply link checked 1 hour ago
About the role
Responsibilities
- Troubleshoot technical issues for customers
- Document support cases and resolutions
- Collaborate with experienced team members
- Provide guidance and maintain a positive support experience
Requirements
- Basic knowledge of IT or technical support
- Software troubleshooting or system configuration basics
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Eagerness to learn in a technical environment
Preferred Qualifications
- Experience in customer service or technical support
- Familiarity with ticketing systems
- Exposure to networking, cloud applications, or operating systems
- Degree in IT, Computer Science, or related field
What we look for
- Basic IT knowledge
- Software troubleshooting
- System configuration basics
- Strong communication
- Problem-solving skills
- Customer-oriented mindset
Troubleshooting
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VALCE T@lent Solutions
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