Associate Support Analyst
VALCE T@lent Solutions
Completely RemoteFull TimeInformation Technology
Posted Today
Job description
Responsibilities
- Troubleshoot technical issues for customers
- Document support cases and resolutions
- Collaborate with experienced team members
- Provide guidance and maintain a positive support experience
Requirements
- Basic knowledge of IT or technical support
- Software troubleshooting or system configuration basics
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Eagerness to learn in a technical environment
Preferred Qualifications
- Experience in customer service or technical support
- Familiarity with ticketing systems
- Exposure to networking, cloud applications, or operating systems
- Degree in IT, Computer Science, or related field
Skills & tools
Troubleshooting
What the team is looking for
Use this list as a quick fit check before you apply.
- 01Basic IT knowledge
- 02Software troubleshooting
- 03System configuration basics
- 04Strong communication
- 05Problem-solving skills
- 06Customer-oriented mindset
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Job details
- Work model
- Completely Remote
- Commitment
- Full Time
- Category
- Information Technology
- Posted
- Today
AdWake up to a shortlist, not a search results page.
ScoutJobs scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matches