Associate Vice President - Scrum Master, Everyday Banking

Responsibilities

• Lead Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Act as Scrum Master for onboarding and everyday banking squads
• Serve as Proxy Product Owner, managing and prioritising the product backlog
• Support and deputise for the Digital Product Owner in stakeholder discussions and governance
• Translate business objectives into prioritised backlogs with clear acceptance criteria
• Coordinate across business, design, technology and partners to remove blockers
• Manage sprint scope, dependencies, delivery risks and release planning
• Monitor squad performance, delivery metrics and product KPIs
• Drive UAT coordination, acceptance testing and release readiness reviews
• Contribute to product roadmaps, business cases and continuous improvement

Requirements

• Bachelor's degree in Business, Technology, Computer Science, Engineering or related field
• 8 to 12 years in Agile delivery, digital product management or Scrum leadership
• Strong expertise in Agile frameworks, Scrum practices and backlog management
• Proven ability to operate as both Scrum Master and Product Owner
• Experience delivering customer-facing digital products in onboarding, payments or everyday banking
• Strong stakeholder management and communication skills
• Excellent analytical and problem-solving capabilities

Preferred Qualifications

• Professional Scrum Master (PSM), Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager certification
• Experience with digital banking, mobile banking or internet banking solutions
• Experience coordinating multiple squads and cross-functional dependencies

About the Company

• RAKBANK is transforming how customers onboard and manage everyday banking through digital experiences.