AVP, Trade Support - Dealer Assist & Data Readiness

Responsibilities

• Execute and coordinate daily Dealer Assist activities including request intake, triage, and prioritization.
• Support trade booking queries, client account allocations, and portfolio allocations for Sales and Trading desks.
• Coordinate client onboarding and ready-to-trade activities with KYC, Credit, Compliance, and Operations.
• Manage static, reference, and market data readiness to ensure accurate trade booking and downstream processing.
• Support T0 trade support activities including non-economic booking and enrichment follow-up.
• Monitor affirmation and confirmation support items and coordinate settlement-readiness dependencies.
• Act as a primary Trade Support contact for Front Office Sales and Trading desks.
• Prepare inputs for service reporting, operational dashboards, and SLA adherence tracking.
• Identify opportunities for process improvement, automation, and workflow design.
• Coach assigned Specialists and support workload balancing within the team.

Requirements

• Bachelor's degree in finance, banking, economics, business administration, or accounting.
• 7+ years of experience in Global Markets Operations, Middle Office, Trade Support, or related functions.
• Strong understanding of Global Markets products (FX, Money Markets, Rates, Derivatives, Commodities, Capital Markets).
• Knowledge of trade lifecycle processes including product activation, counterparty setup, and settlement-readiness.
• Proficiency with systems such as Murex, Bloomberg, and MarkitWire.
• Strong stakeholder management, communication, and escalation skills.

Preferred Qualifications

• Professional qualification in a relevant field.
• Experience with UAT, workflow automation, and dashboard requirements.
• Expertise in cross-functional stakeholder management and service performance reporting.

About the Company

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions, offering a comprehensive range of personal and private banking services.