AVP/VP, Client Service Manager, Private Banking
DBS · Dubai
On-site · DubaiFull TimeSeniorFinance & Banking
No salary statedPosted 10 hours ago10h agoApply link checked 2 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 10 hours ago · apply link checked 2 hours ago
About the role
Responsibilities
- Support Relationship Managers in providing differentiated service to high net-worth customers and contribute to customer retention and growth
- Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations
- Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions
- Assist Relationship Managers in the daily maintenance of customer relationships
- Serve as customers' key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions
- Mentor and support new on boarded and junior ARM on daily tasks performance
- Assist Senior CSM on people management on resources planning and administrative tasks
- Demonstrate active leadership in meetings, focus groups, and projects
- Role model strong governance mindset and risk awareness
Requirements
- Degree holder in Business, Finance or related disciplines
- Minimum 8 years of experience in Wealth Management/ Private Banking industry
- Solid experience in building customer relationships is an advantage
- Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO) is preferable
- Strong people management and stakeholder management skills
- Good command of written and spoken English and Chinese, fluency in Putonghua is a must
About the Company
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is at the forefront of leveraging digital technology to shape the future of banking.
What we look for
- Degree in Business or Finance
- Minimum 8 years Wealth Management experience
- Strong people management skills
- Fluent English, Chinese, and Putonghua
wealth managementBankingCustomer Service
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DBSDubai
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Get your daily matchesAVP/VP, Client Service Manager, Private BankingDBS · 3 free applies a month