Back-Office Coordinator

Distantjob

WorldwideFully remoteFull TimeIntern, Entry LevelCustomer Service
Posted 2mo ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 2 months ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Handle inbound calls and emails in both French and English
  • Provide quotes to prospective clients
  • Schedule and coordinate crews and dispatch
  • Process payments
  • Manage rebooking and follow-up with clients
  • Use Quo for phone and Zoho CRM for client and job tracking

Requirements

  • Fluent French and clear, neutral English
  • Strong customer service instincts and empathy
  • Experience handling incoming phone calls
  • Comfortable working with CRM and phone systems
  • Background in customer service, dispatching, or logistics is a plus

What we look for

  • Fluent French
  • Clear English
  • Customer service experience
  • Phone handling experience
  • CRM familiarity
Customer ServiceZoho CRM
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