Bankkaufmann/-frau - als Kreditspezialist

Responsibilities

• Act as the first point of contact for customers, providing telephone and written advice on loan comparisons
• Manage customers from initial contact through to contract conclusion
• Conduct needs analyses to find optimal loan offers
• Support customers in fulfilling their financial wishes without cold calling
• Utilize modern communication tools and digital closing processes

Requirements

• Initial experience in sales or customer contact (e.g., telesales or retail)
• Strong communication skills and a professional telephone manner
• High reliability and an engaged way of working
• Motivation to develop professionally
• Ideally a completed commercial vocational training

Benefits

• Salary model with uncapped commission
• Internal career programs, training, and coaching
• 100% remote work options (or hybrid in Berlin/Hamburg)
• 30 days of vacation
• 10 additional child sick days
• Digital onboarding and equipment provided
• Partnerships with sports providers

About the Company

smava is an online comparison portal that makes loans transparent, fair, and affordable by connecting customers with partner banks.