Benefitfocus Client Relationship Consultant

Voya Financial

WorldwideFully remoteFull TimeMid LevelFinance & Banking
USD 70,000–80,000 a yearPosted 5h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 5 hours ago · apply link checked 4 hours ago

About the role

Responsibilities

  • Support relationships for typically 2-4 assigned clients
  • Serve as secondary point of contact for day-to-day client needs
  • Partner with Operations on daily processing, research and workflow items
  • Prepare and deliver monthly client reporting
  • Provide support for internal and external audits
  • Research and resolve client issues and service concerns
  • Participate in client calls, meetings and service reviews

Requirements

  • High School Diploma or GED required
  • 2+ years working with retirement plans
  • Proficiency with Microsoft Office, strong Excel skills
  • Strong organizational, analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Strong time management and independent work skills

Preferred Qualifications

  • Bachelor's degree
  • Experience supporting multiple client relationships in retirement plan or financial services

Benefits

  • Health, dental, vision and life insurance
  • 401(k) with company matching up to 6%
  • Employer-paid cash balance retirement plan (4%)
  • 20 days paid time off, nine paid holidays, paid volunteer time

About the Company

  • Voya Financial is a retirement, employee benefits and investment management company serving individual, workplace and institutional clients.

What we look for

  • High School Diploma or GED required
  • 2+ years working with retirement plans
  • Proficiency with Microsoft Office, strong Excel skills
  • Strong organizational, analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Strong time management and independent work skills
  • Bachelor's degree
  • Experience supporting multiple client relationships in retirement plan or financial services
ExcelMicrosoft OfficeClient relationship managementAuditReportingRetirement Plans
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