Business Systems Analyst

Responsibilities

• Understand customer requirements and business objectives
• Provide strategic advice on using technology to achieve goals
• Manage IT initiatives and collaborate with in-house technical staff
• Design IT systems and networks ensuring the right architecture and functionality
• Support new technology implementation
• Train users in new and existing IT systems
• Provide assistance with technical issues
• Revise existing systems and suggest improvements
• Promote process improvement and be an advocate for change
• Elicit and document the 'what' and 'why' of a business request
• Elicit and document current and future state business and technical process flows
• Analyze data and review/explain data models
• Provide best practice feedback on UI functionality/design

Requirements

• At least 5 years of proven experience in IT consultation
• Experience in mortgage banking
• Ability to troubleshoot hardware, software, and network problems
• Experience with various operating systems and databases
• At least 3 years of experience in project management
• BSc/BA in computer science, IT, or a relevant field
• MSc/MBA in business is an advantage