Call Center Agent
Alba Corporation · Dubai
On-site · DubaiFull TimeIntern, Entry Level, Mid LevelCustomer Service
No salary statedPosted 10 hours ago10h agoApply link checked 1 hour ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 10 hours ago · apply link checked 1 hour ago
About the role
Responsibilities
- Make outbound calls to potential customers from internal lead databases
- Present automotive services, offers, and vehicle options professionally
- Understand client needs and offer relevant vehicle or service solutions
- Book test drives, service appointments, or showroom visits
- Maintain accurate logs of conversations and outcomes in the CRM
- Meet daily and monthly KPIs related to calls, lead conversion, and bookings
- Coordinate with sales and service teams for quality lead handling
Requirements
- Experience in outbound calling, telesales, or similar roles
- Automotive industry experience preferred
- Strong verbal communication and objection-handling skills
- Fluency in English
- Arabic language skills are a plus
- Familiarity with CRM tools
- Target-oriented mindset
Benefits
- Base salary of AED 3,500 per month
- Monthly incentives ranging from AED 1,500 to AED 5,000 based on KPIs
- Visa sponsorship for eligible candidates
- Medical insurance
- Ongoing training and development programs
What we look for
- Experience in outbound calling or telesales
- Strong verbal communication
- English fluency
- CRM familiarity
CRM
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Alba CorporationDubai
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