Call Center Agent
smava
Completely RemoteFull TimeCustomer Service
Posted Yesterday
Job description
Responsibilities
- Advise customers via telephone regarding credit protection insurance products after a loan has been concluded
- Determine individual customer needs and provide tailored solutions using internal systems
- Ensure high customer satisfaction through strong service orientation
- Handle incoming inquiries (no cold calling)
Requirements
- Initial experience in sales, telesales, or customer contact
- Service-oriented mindset with an interest in credit products
- Strong communication skills and a professional telephone manner
- Reliable and committed work ethic
- Ideally a completed commercial vocational training
Benefits
- Salary model with uncapped commission
- Internal career programs, training, and coaching
- 100% remote work within Germany
- 30 days of vacation
- 10 additional child sick days
- Digital onboarding and provided equipment
- Health cooperation with sports providers
About the Company
smava is an online comparison portal that helps make loans transparent, fair, and affordable by mediating between customers and partner banks.
Skills & tools
SalesCustomer ServiceInsurance
What the team is looking for
Use this list as a quick fit check before you apply.
- 01Experience in sales or customer contact
- 02Service-oriented
- 03Strong communication skills
- 04Reliable
- 05Commercial training preferred
AdWake up to a shortlist, not a search results page.
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Job details
- Work model
- Completely Remote
- Commitment
- Full Time
- Category
- Customer Service
- Posted
- Yesterday
AdWake up to a shortlist, not a search results page.
ScoutJobs scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matches