Case Manager

Responsibilities

• Manage a full caseload of personal injury files from intake through settlement or litigation
• Maintain consistent communication with clients, providing case updates and addressing questions
• Coordinate medical treatment, request and track medical records and bills
• Liaise with attorneys, insurance companies, medical providers, and third parties
• Monitor deadlines and ensure compliance with case timelines
• Update and maintain accurate case notes and documentation in case management systems
• Assist with demand packages, settlement documentation, and general case preparation
• Ensure confidentiality and compliance with legal and ethical standards

Requirements

• Proven experience as a Personal Injury Case Manager or in a similar legal support role
• Strong knowledge of personal injury processes, terminology, and case lifecycle
• Excellent written and verbal communication skills in English
• Strong organizational skills and ability to manage multiple cases simultaneously
• Experience working with legal case management software and CRMs
• Ability to work independently in a remote environment
• Reliable internet connection and a quiet home workspace