Claims Advocate

About the Company

ERGO NEXT's mission is to help entrepreneurs thrive. We're building the only technology-led, full-stack provider of small business insurance in the industry, transforming the customer experience for hundreds of thousands of small business customers across the United States.

Responsibilities

• Investigate and assess liability to identify liable third parties
• Initiate, document, and manage all aspects of general liability cases from identification through final resolution
• Negotiate settlements and process denials per policy
• Establish the precise financial and legal merit of a loss
• Collaborate with claims adjusters, legal partners, and vendors to determine coverage
• Review and interpret policy language to align with company policies and legal requirements
• Engage and coordinate with outside vendors, specialists, attorneys, and investigators

Requirements

• 3+ years in GL Claims with a focus on commercial property or general liability assessment
• Strong understanding of commercial property and liability insurance policies
• Knowledge of state and federal subrogation laws
• Proven negotiation skills with third-party insurers and legal representatives
• Ability to obtain appropriate Independent Adjuster License(s)

Preferred Qualifications

• Bachelor's degree in Business, Insurance, or a related field
• Knowledge of construction methods