Claims Associate Analyst

The Cigna Group · Dubai

UAE remoteHybridFull TimeJuniorHealthcare & Telemedicine
Posted 1h ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · office and home
Time-zone overlap
Gulf Standard Time · none needed

Posted 1 hour ago · apply link checked 41 minutes ago

About the role

Responsibilities

  • Issue online and verbal authorizations based on member coverage and medical justification
  • Assess and process claims in line with policy coverage and medical necessity
  • Assist provider and payer queries via phone and email
  • Monitor claims processing and adjudication cycle in NHS operational software
  • Meet daily, weekly and monthly processing targets and predefined TATs
  • Assist in training colleagues and sharing knowledge

Requirements

  • University degree in a medical or para-medical discipline
  • 1-2 years healthcare or hospital experience (Surgery, ICU or GP)
  • Excellent oral and written English communication
  • Computer literacy
  • Ability to handle confidential information and work under pressure

Preferred Qualifications

  • 1-2 years insurance industry experience
  • Arabic language skills

About the Company

The Cigna Group improves the health and vitality of those it serves through Cigna Healthcare and Evernorth Health Services.

What we look for

  • University degree in a medical or para-medical discipline
  • 1-2 years healthcare or hospital experience (Surgery, ICU or GP)
  • Excellent oral and written English communication
  • Computer literacy
  • Ability to handle confidential information and work under pressure
  • 1-2 years insurance industry experience
  • Arabic language skills
Customer ServiceHealthcareMicrosoft OfficeMedical TerminologyInsuranceClaims processing
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