Client Services Manager, Business Banking.RBU - Muraqabat Branch - BB Customer Service & Quality.Retail Banking Group
Retail Banking Group
On-siteContractMid LevelCustomer Service
Posted 7 days ago1w agoApply link checked 8 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- The employer's office · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 7 days ago · apply link checked 8 hours ago
About the role
Responsibilities
- Lead and manage the delivery of exceptional service to SME customers
- Ensure a seamless and efficient customer experience across branch channels
- Oversee customer service and quality standards within the Muraqabat Branch
- Support the Business Banking group's service excellence goals
Requirements
- Experience in client services management within a banking or financial services sector
- Strong leadership and customer experience management skills
- Knowledge of SME banking operations and business banking customer needs
- Ability to maintain high service quality and efficiency in a branch environment
About the Company
Retail Banking Group provides specialized banking services to SME customers, focusing on delivering high-quality service and operational efficiency in the United Arab Emirates.
What we look for
- Lead and manage service delivery to SME customers
- Ensure seamless and efficient customer experience
Customer Servicebusiness bankingintegrity-and-quality
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Retail Banking Group
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesClient Services Manager, Business Banking.RBU - Muraqabat Branch - BB Customer Service & Quality.Retail Banking GroupRetail Banking Group · free account, 30 seconds