Collection Specialist
ADIB
On-siteFull TimeMid LevelFinance & Banking
Posted 1 day ago1d agoApply link checked 20 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- The employer's office · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 1 day ago · apply link checked 20 hours ago
About the role
Responsibilities
- Resolve assigned past due accounts by contacting debtors via phone and written correspondence
- Negotiate with customers regarding settlement, rescheduling, or re-aging of payments
- Ensure monthly financial and non-financial targets are achieved
- Document all customer activities in the collections work system
- Guide and support customers as a counselor to manage finances and card payments
- Handle walk-in customers and resolve issues according to policy
- Adhere to ADIB's Code of Conduct and SOPs
- Provide feedback to team leaders and managers regarding customer information
Requirements
- At least 5 years of relevant experience in banking
- Experience in debt collection is preferable
- Good knowledge of the UAE banking sector
- Awareness of Central Bank of UAE rules and regulations
- Excellent communication, negotiation, and analytical skills
About the Company
ADIB (Abu Dhabi Islamic Bank) is a leading Islamic banking institution in the United Arab Emirates.
What we look for
- At least 5 years relevant experience in banking
- Knowledge of UAE banking sector
- Awareness of Central Bank of UAE rules
- Excellent communication skills
- Negotiation skills
- Analytical skills
- Collection experience
BankingDebt Collection
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesSimilar jobsbased on title, category and scope
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesCollection SpecialistADIB · free account, 30 seconds