Collections Specialist
Pavago · Dubai
UAE remoteFully remoteFull TimeIntern, Entry Level, Mid LevelSales & Business Development
Posted 3 months ago3mo agoApply link checked 2 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Anywhere in the UAE
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 3 months ago · apply link checked 2 hours ago
About the role
Responsibilities
- Make 100+ outbound calls daily to customers with overdue invoices
- Follow up consistently via calls and emails until payment resolution
- Navigate gatekeepers and reach decision-makers responsible for payments
- Handle objections and drive conversations toward payment commitments
- Investigate billing discrepancies and customer concerns
- Maintain accurate records of all calls and outcomes in CRM
- Identify recurring issues impacting collections and share insights for process improvement
Requirements
- Proven experience in collections, accounts receivable, or high-volume outbound calling
- Ability to make 100+ outbound calls per day consistently
- Strong objection-handling and negotiation skills
- Experience using CRM tools such as Salesforce
- Excellent verbal and written English communication skills
- High attention to detail and accuracy in documentation
- Ability to work U.S. business hours
About the Company
Pavago is a talent solutions provider helping companies find and hire high-quality remote talent.
What we look for
- Experience in collections or accounts receivable
- Ability to make 100+ outbound calls daily
- Strong negotiation skills
- CRM proficiency
- Fluent English
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PavagoDubai
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