Community Moderator (External Contractor) - UAE
Accenture
UAE remoteFully remotePart TimeEntry LevelEducation & E-Learning
Posted 39 minutes agojust nowApply link checked 39 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Anywhere in the UAE
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 39 minutes ago · apply link checked 39 minutes ago
About the role
Responsibilities
- Provide non-technical support to students within the online community
- Monitor the forum daily, including weekends, at least twice per day
- Handle violation posts and ensure members follow community guidelines
- Support the Community Manager with performance summaries when requested
- Brainstorm ways to increase member engagement
- Attend regular online meetings with Udacity representatives
Requirements
- Residing in UAE
- Good knowledge of online communities and moderation tools
- Strong internet connection, as duties are fully online
- Strong organizational and multitasking skills
- Knowledge of customer service principles
- Availability across days, evenings and weekends
- Flexibility to work as a part-time contractor alongside a current job
Preferred Qualifications
- Udacity course or Nanodegree graduate
Benefits
- Earn additional income working from home
About the Company
Udacity is now an Accenture company, offering online learning in AI, machine learning, data science, cloud computing and more.
What we look for
- Residing in UAE
- Good knowledge of online communities and moderation tools
- Strong internet connection, as duties are fully online
- Strong organizational and multitasking skills
- Knowledge of customer service principles
- Availability across days, evenings and weekends
- Flexibility to work as a part-time contractor alongside a current job
- Udacity course or Nanodegree graduate
Customer ServiceCommunity ManagementReportingModeration
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Accenture
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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