Community Strategist

Mighty Networks

WorldwideFully remoteFull TimeSenior, Manager, DirectorCustomer Service
USD 80,000–145,000 a yearPosted 2mo ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 2 months ago · apply link checked 2 hours ago

About the role

About the Company

Mighty Networks helps people and brands build communities, online courses, memberships, challenges, and events. Through its advanced technology, called people magic, Mighty helps the members of those networks build relationships with each other by surfacing the most relevant and interesting connections.

Responsibilities

  • Serve as a strategic partner to new Mighty Pro Hosts during their onboarding phase
  • Facilitate impactful workshops with Hosts and their teams regarding community design and engagement strategy
  • Deliver targeted training on feature utilization and member onboarding flows
  • Provide creative input on brand elements like landing pages, welcome experiences, and email sequences
  • Own the development and delivery of strategic Community Design Plans
  • Collaborate with Launch Specialists and Implementation teams to ensure excellence in space configuration
  • Maintain regular updates to internal stakeholders on Host performance and needs
  • Contribute to shared knowledge by capturing and scaling best practices

Requirements

  • 6+ years of client-facing experience, ideally with strategic accounts or SaaS/media/creator-focused businesses
  • 2+ years of experience in a consulting, business coaching, or agency role
  • Deep understanding of community-building and digital member experiences
  • Excellent communication and facilitation skills for guiding executive teams
  • Ability to act as both a strategic thinker and a tactical executor

Benefits

  • Dynamic, remote-first work culture
  • Comprehensive benefits including health, vision, and dental
  • Generous paid time off
  • Clear opportunities for professional growth and leadership pathways

What we look for

  • 6+ years client-facing experience
  • 2+ years consulting or agency experience
  • Strategic thinking and tactical execution
  • Deep understanding of community-building
  • Excellent facilitation skills
SAASCustomer Success
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