
Community Strategist
Mighty Networks
Completely RemoteFull TimeCustomer Service
Posted Today
Job description
About the Company
Mighty Networks helps people and brands build communities, online courses, memberships, challenges, and events. Through its advanced technology, called people magic, Mighty helps the members of those networks build relationships with each other by surfacing the most relevant and interesting connections.
Responsibilities
- Serve as a strategic partner to new Mighty Pro Hosts during their onboarding phase
- Facilitate impactful workshops with Hosts and their teams regarding community design and engagement strategy
- Deliver targeted training on feature utilization and member onboarding flows
- Provide creative input on brand elements like landing pages, welcome experiences, and email sequences
- Own the development and delivery of strategic Community Design Plans
- Collaborate with Launch Specialists and Implementation teams to ensure excellence in space configuration
- Maintain regular updates to internal stakeholders on Host performance and needs
- Contribute to shared knowledge by capturing and scaling best practices
Requirements
- 6+ years of client-facing experience, ideally with strategic accounts or SaaS/media/creator-focused businesses
- 2+ years of experience in a consulting, business coaching, or agency role
- Deep understanding of community-building and digital member experiences
- Excellent communication and facilitation skills for guiding executive teams
- Ability to act as both a strategic thinker and a tactical executor
Benefits
- Dynamic, remote-first work culture
- Comprehensive benefits including health, vision, and dental
- Generous paid time off
- Clear opportunities for professional growth and leadership pathways
Skills & tools
SAASCustomer Success
What the team is looking for
Use this list as a quick fit check before you apply.
- 016+ years client-facing experience
- 022+ years consulting or agency experience
- 03Strategic thinking and tactical execution
- 04Deep understanding of community-building
- 05Excellent facilitation skills
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Mighty Networks
Job details
- Work model
- Completely Remote
- Commitment
- Full Time
- Category
- Customer Service
- Posted
- Today
AdWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matches