Concierge Assistant Manager

Miral Experiences

On-siteFull TimeMid LevelCustomer Service
No salary statedPosted 5h ago

Why we think you can apply

Employer country
United Arab Emirates
Hiring model
UAE-based role · the employer hires in the UAE
Work from
The employer's office · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 5 hours ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Manage a team of Concierge Agents, Specialists, and Executives
  • Translate daily operational plans into effective shift delivery across voice and digital channels
  • Maintain coverage and service performance
  • Manage individual and team results
  • Handle escalations beyond Specialist authority

What we look for

  • - Spoken-word communication skills
  • - Co-ordination-based role
  • - People management experience
  • - Operations management experience
OperationsManagement
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