Concierge Assistant Manager
Miral Experiences
On-siteFull TimeMid LevelCustomer Service
Posted 6 days ago6d agoApply link checked 8 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- The employer's office · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 6 days ago · apply link checked 8 hours ago
About the role
Responsibilities
- Manage a team of Concierge Agents, Specialists, and Executives
- Translate daily operational plans into effective shift delivery across voice and digital channels
- Maintain coverage and service performance
- Manage individual and team results
- Handle escalations beyond Specialist authority
What we look for
- - Spoken-word communication skills
- - Co-ordination-based role
- - People management experience
- - Operations management experience
OperationsManagement
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Miral Experiences
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