Construction Operations & Client Support Virtual Assistant

Responsibilities

• Monitor and organize incoming company emails and filter spam
• Manage incoming leads from Yelp, suppliers, and advertising channels
• Follow up with qualified leads via email, SMS, or phone
• Maintain customer and job information within Housecall Pro CRM
• Answer and screen incoming business calls
• Maintain spreadsheets for Airbnb and long-term rental properties, tracking income and expenses
• Support construction-related administrative workflows

Requirements

• Previous business support, customer service, or administrative experience
• Proficiency with CRM platforms
• Strong written and verbal English communication skills
• Strong organizational and multitasking skills
• Experience with Microsoft Excel or Google Sheets

Preferred Qualifications

• Phone-based customer service experience
• Construction or home services industry experience
• Bookkeeping or financial tracking experience
• Familiarity with QuickBooks
• Knowledge of Housecall Pro

Benefits

• Competitive rates
• Weekly payments
• Free training and upskilling
• Constant support and guidance