CPT-11625 Patient Relations & Administrative Virtual Assistant

20four7VA

WorldwideFully remotePart TimeEntry Level, Junior, SeniorHealthcare & Telemedicine
Posted 4h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 4 hours ago · apply link checked 3 hours ago

About the role

Responsibilities

  • Answer incoming calls and respond to routine patient inquiries
  • Contact warm leads and schedule initial consultations
  • Confirm upcoming appointments and coordinate changes and reminders
  • Follow up on past-due invoices and track payment statuses
  • Maintain patient census records and organized administrative files
  • Escalate clinical questions to authorized medical staff

Requirements

  • Strong phone-based customer-service experience
  • Excellent spoken and written English
  • Strong data-entry and record-management skills
  • Ability to maintain patient confidentiality
  • HIPAA certification

Preferred Qualifications

  • Warm-lead follow-up experience
  • Healthcare or medical-office experience
  • CRM or patient-management system experience
  • Billing follow-up or accounts-receivable experience

Benefits

  • Competitive rates
  • Weekly payments
  • Free training and upskilling

About the Company

20four7VA places independent offshore contractors with clients worldwide. The client is a Texas-based men's health clinic offering cash-pay services.

What we look for

  • Strong phone-based customer-service experience
  • Excellent spoken and written English
  • Strong data-entry and record-management skills
  • Ability to maintain patient confidentiality
  • HIPAA certification
  • Warm-lead follow-up experience
  • Healthcare or medical-office experience
  • CRM or patient-management system experience
  • Billing follow-up or accounts-receivable experience
CRMCustomer ServiceGoogle WorkspaceMicrosoft OfficeData EntryTelehealthSchedulingHIPAA
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