CPT-11701 Inbound Customer Service & Dispatch Scheduling Virtual Assistant
20four7VA
WorldwideFully remoteFull TimeEntry Level, Junior, SeniorCustomer Service
Posted 2 hours ago2h agoApply link checked 1 hour ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 2 hours ago · apply link checked 1 hour ago
About the role
Responsibilities
- Answer incoming customer calls professionally and promptly
- Gather customer information and requested service details
- Book service appointments in the company's scheduling system
- Review technician availability, locations and existing appointments
- Schedule appointments considering geographic proximity and travel
- Update customer information and service records
- Track outstanding scheduling issues and customer follow-ups
Requirements
- Previous inbound call-handling or customer-service experience
- Excellent spoken English
- Strong organizational and multitasking skills
Preferred Qualifications
- Appointment scheduling or dispatch experience
- High-volume call environment experience
- Familiarity with calendar, CRM or dispatch systems
- Automotive, mobile or field-service experience
Benefits
- Competitive rates and weekly payments
- Free training and upskilling
- Ongoing support and guidance
About the Company
20four7VA places offshore independent contractors with clients worldwide, mainly in the United States, United Kingdom, Canada and Australia.
What we look for
- Previous inbound call-handling or customer-service experience
- Excellent spoken English
- Strong organizational and multitasking skills
- Appointment scheduling or dispatch experience
- High-volume call environment experience
- Familiarity with calendar, CRM or dispatch systems
- Automotive, mobile or field-service experience
CRMCustomer ServiceSchedulingDispatch
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20four7VA
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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