CRM Data Manager (12-Month Fixed-Term Contract)

Responsibilities

• Lead data cleansing and remediation for each school ahead of HubSpot migration
• Define and document data mapping between legacy Dynamics systems and HubSpot
• Support migration execution through CSV/Excel import or script-based load
• Own ongoing governance of CRM data quality and completeness across live schools
• Establish processes for accurate data capture across Sales and Parent Experience
• Define and own KPIs for data quality and completeness with the CRM Insights and Analysis Manager
• Provide data quality reporting to school-level and central stakeholders
• Maintain a repeatable data standard and playbook for migration and governance

Requirements

• Experience leading data migration, cleansing or data quality initiatives
• Experience establishing data quality standards or governance in an operational context
• Experience working across central and site-based stakeholders in a multi-site organisation
• Strong data management discipline with structured cleansing, mapping and validation
• Hands-on experience with HubSpot or an equivalent CRM or data platform
• Clear communication skills for non-technical colleagues
• Degree-level education or equivalent professional experience

About the Company

• Cognita is a global family of 86 schools across 21 countries, with more than 100,000 students and 22,000 colleagues.