CRM Optimisation Manager

Cognita · Dubai

UAE remoteHybridContractSeniorEducation & E-Learning
Posted 5h ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · office and home
Time-zone overlap
Gulf Standard Time · none needed

Posted 5 hours ago · apply link checked 2 hours ago

About the role

Responsibilities

  • Own the CRM product vision and roadmap across the group
  • Lead the global HubSpot rollout across all clusters
  • Run marketing automation across the full funnel
  • Build data model, integrations and attribution tracking
  • Connect CRM with MIS, finance and communication tools
  • Drive CRM adoption, training and data quality standards

Requirements

  • Commercial focus on CRM-driven growth and ROI
  • Product mindset with data-led prioritisation
  • Experience in CRM product management or commercial systems
  • Hands-on HubSpot or Salesforce experience
  • Track record of CRM adoption and change management at scale
  • Experience with multi-market CRM programmes
  • Degree or equivalent professional experience

Benefits

  • Flexible working across multiple time zones

About the Company

Cognita is a global family of 86 schools across 21 countries, with over 100,000 students and 22,000 colleagues.

What we look for

  • Commercial focus on CRM-driven growth and ROI
  • Product mindset with data-led prioritisation
  • Experience in CRM product management or commercial systems
  • Hands-on HubSpot or Salesforce experience
  • Track record of CRM adoption and change management at scale
  • Experience with multi-market CRM programmes
  • Degree or equivalent professional experience
CRMSalesforceProject ManagementHubspotMarketing AutomationData AnalysisChange Management
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