CRM Strategist

Responsibilities

• Support cross-departmental initiatives by serving as a subject matter expert for CRM systems
• Analyze business requirements and workflows for student marketing initiatives
• Lead CRM platform maintenance, troubleshooting, and user training
• Identify automation opportunities and third-party tool integrations
• Implement innovative business and CRM trends to ensure campaign success
• Communicate insights and actionable recommendations to stakeholders
• Leverage AI-enabled tools and analytics to enhance decision-making and efficiency
• Ensure data privacy and responsible human-in-the-loop oversight when using AI

Requirements

• 4+ years of relevant professional experience
• Bachelor's Degree in a relevant field
• In-depth understanding of Salesforce, Slate, Element451, or similar CRM systems
• Experience working in agile development environments
• Strong stakeholder management and communication skills
• Ability to thrive in a fast-paced environment

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401K
• Paid Time Off (PTO) and Paid Holidays
• Paid Parental Leave
• Short Term and Long Term Disability
• Educational Assistance