Customer Advisor - Credit Protection

smava

WorldwideFully remoteFull TimeEntry Level, ExecutiveSales & Business Development
Posted 3mo ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 3 months ago · apply link checked 3 hours ago

About the role

Responsibilities

  • Advise customers via telephone regarding credit protection insurance products after a loan has been concluded
  • Determine individual customer needs and provide tailored solutions using internal systems
  • Ensure high customer satisfaction through strong service orientation
  • Handle incoming inquiries (no cold calling)

Requirements

  • Initial experience in sales or customer contact (e.g., sales, telesales)
  • Service-oriented mindset and passion for credit products
  • Strong communication skills and professional telephone manner
  • Reliable and committed way of working
  • Ideally a completed commercial vocational training

Benefits

  • Salary model with uncapped commission
  • Internal career programs, training, and coaching
  • 100% remote work within Germany
  • 30 days of vacation
  • 10 additional child sickness days
  • Cooperation with sports providers for health
  • Fully digital onboarding and equipment provided

About the Company

smava is an online comparison portal that makes loans transparent, fair, and affordable by mediating between customers and partner banks.

What we look for

  • Experience in sales or customer contact
  • Service-oriented
  • Strong communication skills
  • Reliable and motivated
  • Commercial training preferred
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