Customer Care Representative (UAE National )

Al Tayer Group · Ras Al Khaimah

On-site · Ras Al KhaimahFull TimeEntry Level, ExecutiveCustomer Service
No salary statedPosted 5h ago

Why we think you can apply

Employer country
United Arab Emirates · Ras Al Khaimah
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Ras Al Khaimah · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 5 hours ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Welcome customers courteously and answer phone calls efficiently
  • Provide necessary information, service booking, and guidance
  • Arrange seating and ensure customer comfort until attended to by a Service Advisor
  • Direct customers to the relevant advisor
  • Conduct follow-up calls to gather feedback on ATM visits
  • Manage customer flow to reduce waiting times
  • Support reception in managing courtesy vehicles
  • Maintain cleanliness and hygiene in the reception area to uphold corporate image
  • Participate in telemarketing activities during campaigns

Requirements

  • High school Certificate
  • 1-2 years of relevant experience
  • Excellent communication skills
  • Well groomed with a pleasant personality
  • Experience in a multicultural environment is preferred
  • Customer service certification is an advantage

What we look for

  • High school Certificate
  • 1-2 years relevant experience
  • Excellent communication skills
  • Multicultural environment exposure
Customer ServiceCommunication
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