Customer Experience Analyst

Al Ghurair Investment (AGI) · Dubai

On-site · DubaiFull TimeCustomer Service
Posted 1mo ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 1 month ago · apply link checked 7 hours ago

About the role

Responsibilities

  • Analyze customer insights and identify emerging trends
  • Develop data-driven recommendations to enhance customer satisfaction and engagement
  • Work closely with stakeholders to support the Customer Experience Team
  • Support the identification of areas for process improvement based on customer feedback

What we look for

  • Detail-oriented
  • Analytical mindset
  • Ability to analyze customer insights
  • Ability to identify trends
Customer ExperienceData Analysis
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