Customer Experience Team Roles

BINGHATTI · Dubai

On-site · DubaiFull TimeLead, Manager, ExecutiveCustomer Service
No salary statedPosted 6h ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 6 hours ago · apply link checked 2 hours ago

About the role

About the Company

Binghatti is a large organization with over 200 employees, looking to expand its growing Customer Experience team at its Dubai HQ.

Responsibilities

Depending on the specific role applied for, responsibilities include:

  • Managing contracts and validation processes
  • Leading contact center or support center teams
  • Executing customer care and CRM tasks
  • Maintaining contact center operations
  • Providing high-quality customer service and operational excellence

Requirements

  • Experience in customer experience or contact center operations
  • Proficiency in CRM systems
  • Team leadership experience for management roles
  • Background in prestigious brands, real estate development, luxury retail, or fashion customer service environments

What we look for

  • Customer experience expertise
  • Contact center operations experience
  • CRM proficiency
  • Team leadership experience
CRMCustomer Service
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