Customer & Field Marketing Manager

Responsibilities

• Build custom sales decks and assets for client engagements, focusing on enterprise deals
• Operationalize master pitches and battlecards to onboard reps and keep assets current
• Execute field events including booths, on-site meetings, and follow-through
• Manage on-site ROI and pre/post-event motions with Sales and Customer Success
• Own the reference and advocacy program by recruiting advocates and producing proof points
• Partner with Content teams to produce outcome data and marketing materials
• Develop field and event enablement materials in partnership with PMM positioning

Requirements

• 4+ years in customer marketing, field marketing, or events in B2B SaaS
• Experience in healthcare IT preferred
• Proven track record in reference and advocacy programs
• Ability to manage simultaneous event and customer motions
• Experience partnering closely with Customer Success and Sales teams
• Ability to travel up to 25%

Preferred Qualifications

• Experience building a customer advocacy or reference program from scratch
• Experience supporting diligence with customer proof points
• AI-first approach to scaling field and customer content

Benefits

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance available day one
• 401K with match (immediately vested)
• 17 company holidays plus 2 floating holidays and competitive PTO
• Internal advancement opportunities

About the Company

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company's mission is to accelerate speed to care by optimizing provider schedules and routing communications to the right place at the right time in any care setting.