Customer Growth Lead
Mamo
On-siteFull TimeMid LevelSales & Business Development
Posted 6 hours ago6h agoApply link checked 5 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- The employer's office · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 6 hours ago · apply link checked 5 hours ago
About the role
Responsibilities
- Develop and execute strategies to grow existing merchant base
- Talk to merchants daily to understand challenges and opportunities
- Drive product adoption and cross-selling across Mamo products
- Build retention and reactivation strategies for disengaged merchants
- Run experiments, measure results and optimize growth initiatives
- Collaborate with Product, Marketing, Sales, Finance and Customer Experience teams
- Identify referral and partnership opportunities
Requirements
- 3+ years in customer growth, account management, customer success or business development
- Experience in B2B fintech, SaaS or payments preferred
- Strong commercial mindset and measurable results
- Analytical and data-driven approach
- Excellent communication and relationship-building skills
- Strong organisational and project management skills
- Excellent written and spoken English
Preferred Qualifications
- Arabic language skills
About the Company
- Mamo is a fintech company helping UAE businesses manage payments, spending and finances through financial tools.
What we look for
- 3+ years in customer growth, account management, customer success or business development
- Experience in B2B fintech, SaaS or payments preferred
- Strong commercial mindset and measurable results
- Analytical and data-driven approach
- Excellent communication and relationship-building skills
- Strong organisational and project management skills
- Excellent written and spoken English
- Arabic language skills
CRMAnalyticsAccount ManagementB2BBusiness DevelopmentCustomer SuccessFintechData Analysis
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