Customer Growth Lead

Mamo

On-siteFull TimeMid LevelSales & Business Development
Posted 7h ago

Why we think you can apply

Employer country
United Arab Emirates
Hiring model
UAE-based role · the employer hires in the UAE
Work from
The employer's office · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 7 hours ago · apply link checked 6 hours ago

About the role

Responsibilities

  • Develop and execute strategies to grow existing merchant base
  • Talk to merchants daily to understand challenges and opportunities
  • Drive product adoption and cross-selling across Mamo products
  • Build retention and reactivation strategies for disengaged merchants
  • Run experiments, measure results and optimize growth initiatives
  • Collaborate with Product, Marketing, Sales, Finance and Customer Experience teams
  • Identify referral and partnership opportunities

Requirements

  • 3+ years in customer growth, account management, customer success or business development
  • Experience in B2B fintech, SaaS or payments preferred
  • Strong commercial mindset and measurable results
  • Analytical and data-driven approach
  • Excellent communication and relationship-building skills
  • Strong organisational and project management skills
  • Excellent written and spoken English

Preferred Qualifications

  • Arabic language skills

About the Company

  • Mamo is a fintech company helping UAE businesses manage payments, spending and finances through financial tools.

What we look for

  • 3+ years in customer growth, account management, customer success or business development
  • Experience in B2B fintech, SaaS or payments preferred
  • Strong commercial mindset and measurable results
  • Analytical and data-driven approach
  • Excellent communication and relationship-building skills
  • Strong organisational and project management skills
  • Excellent written and spoken English
  • Arabic language skills
CRMAnalyticsAccount ManagementB2BBusiness DevelopmentCustomer SuccessFintechData Analysis
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