Customer Interaction Center Representative

Responsibilities

• Provide efficient and courteous handling of customers in person or over the phone
• Participate in telemarketing activities during specific campaigns
• Welcome service customers and arrange seating to ensure comfort
• Direct customers to the relevant advisor to reduce waiting times
• Call customers to gather feedback regarding their visits
• Support reception in managing courtesy vehicles
• Maintain cleanliness and hygiene in the reception area to uphold corporate image

Requirements

• High school Certificate
• 1-2 years of relevant experience
• Excellent communication skills
• Ability to work in a multicultural environment
• Well-groomed with a pleasant personality

Preferred Qualifications

• Customer service certification