Customer Retention Representative
Veta Virtual
WorldwideFully remoteFull TimeMid LevelSales & Business Development
No salary statedPosted 5 days ago5d agoApply link checked just now
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 5 days ago · apply link checked just now
About the role
Responsibilities
- Conduct high volume outbound outreach to existing customers via phone and text
- Identify target customers through data analysis and transaction history
- Engage customers in consultative conversations regarding the value of the cryptocurrency kiosk platform
- Educate customers on products, services, and benefits
- Handle objections and competing offers with empathy and a solutions-oriented approach
- Use sales strategies and marketing tools like discount codes and promotions to drive re-engagement
- Maintain accurate activity logs and customer interaction records in CRM tools
Requirements
- Demonstrated ability to influence decisions through relationship-based selling
- Strong verbal communication and professional phone presence
- Proven track record of meeting or exceeding revenue or retention goals
- Ability to explain complex topics like blockchain and cryptocurrency simply
- Experience handling objections with composure
- Highly self-motivated and able to work independently in a remote setting
- Proficiency with AI tools is a plus
- Must be currently based in Latin America (LATAM) or Europe
Benefits
- Competitive salary in USD paid monthly
- Performance-based incentives
- 15 paid vacation days per year plus U.S. federal holidays
- 100% remote work environment
- High-growth fintech and cryptocurrency industry exposure
What we look for
- Consultative selling experience
- Strong verbal communication
- Proven track record in retention or revenue goals
- Ability to explain complex topics like cryptocurrency
- Self-motivated and goal-oriented
- Based in LATAM or Europe
SalesFintechCryptocurrency
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Veta Virtual
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesCustomer Retention RepresentativeVeta Virtual · 3 free applies a month