Customer Service Agent
DP World · Dubai
On-site · DubaiFull TimeEntry LevelCustomer Service
Posted 1 hour ago1h agoApply link checked 51 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 1 hour ago · apply link checked 51 minutes ago
About the role
Responsibilities
- Safe and efficient transport of ADAC guests within the airport terminal
- Provide clear and concise information to airport passengers on rules and regulations
- Coordinate with airport representatives on passenger buggy transport, arrival and departure
- Provide assistance and guidance to passengers, especially elderly, people of determination and children
- Monitor and manage internal lift entrapment and panic alarm process per ADA SOP
- Collect on-the-spot passenger feedback and report faults to concerned departments
- Support passengers in emergencies and report unattended items per SOP
Requirements
- Customer service experience
- Familiarity with ADA standards, policies and procedures
About the Company
DP World is a global trade and logistics company operating ports, terminals, marine services and logistics across 78 countries.
What we look for
- Customer service experience
- Familiarity with ADA standards, policies and procedures
Customer Servicesafety
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DP WorldDubai
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