Customer Service Agent
We One · Dubai
On-site · DubaiFull TimeCustomer Service
No salary statedPosted 10 hours ago10h agoApply link checked 2 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 10 hours ago · apply link checked 2 hours ago
About the role
Responsibilities
- Safe and efficient transport of ADAC guests within the airport terminal
- Provide clear and concise information to passengers regarding rules, regulations, and airport facilities
- Coordinate buggy transport services for arrivals and departures
- Assist elderly passengers, children, and people of determination
- Monitor and manage internal lift entrapment and panic alarm processes
- Collect passenger feedback and report unattended items according to SOP
- Support and respond to passenger needs during emergencies
- Report faults and maintain communication with the Team Leader
Requirements
- Ability to work on a rotating 12-hour shift pattern (4 days on, 2 days off)
- Capability to remain mobile and move around the terminal throughout the shift
- Strong communication skills to interact with passengers and stakeholders
- Ability to work in a high-volume, fast-paced airport environment
About the Company
DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. We are rapidly transforming and integrating our businesses across Ports and Terminals, Marine Services, Logistics, and Technology.
What we look for
- Rotating 12-hour shifts
- Mobile role (not desk-bound)
- Ability to work in high-volume environments
Customer Service
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We OneDubai
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesCustomer Service AgentWe One · 3 free applies a month