Customer Service Officer
Al Qana Property Management · Abu Dhabi
On-site · Abu DhabiFull TimeEntry LevelCustomer Service
Posted 2 hours ago2h agoApply link checked 33 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates · Abu Dhabi
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Abu Dhabi · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 2 hours ago · apply link checked 33 minutes ago
About the role
Responsibilities
- Respond promptly to customer inquiries across various channels
- Acknowledge and resolve customer complaints with an empathetic, professional attitude
- Know company products well enough to answer questions
- Process orders, forms, applications and requests
- Keep records of customer interactions, transactions and complaints
- Coordinate with colleagues and provide feedback on service efficiency
- Manage a team of junior customer service representatives
Requirements
- Ability to stay calm with frustrated customers
- Experience working with computers
About the Company
Al Qana Property Management manages properties and promotes events and destinations in Abu Dhabi.
What we look for
- Ability to stay calm with frustrated customers
- Experience working with computers
Customer ServiceMicrosoft OfficeManagement
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Al Qana Property ManagementAbu Dhabi
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