Customer Success Enablement Manager
OneImaging
WorldwideFully remoteFull TimeMid LevelCustomer Service
USD 90,000–110,000 a yearPosted 4 days ago4d agoApply link checked 13 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 4 days ago · apply link checked 13 hours ago
About the role
Responsibilities
- Build and maintain CS and Implementation playbooks, SOPs, templates, and best practices
- Develop onboarding and ongoing training for Customer Success and Implementation teams
- Own the development of customer and internal presentation materials
- Create scalable processes for implementation, launch readiness, customer health, and renewals
- Maintain a centralized knowledge base for customer-facing teams
- Partner cross-functionally to ensure product and process changes are adopted
- Identify opportunities to automate manual workflows
- Measure enablement effectiveness and continuously improve programs
Requirements
- 3+ years of experience in Customer Success, Marketing, Enablement, Implementation, or Customer Operations
- Experience building scalable processes, playbooks, and training programs
- Strong project management, communication, and documentation skills
- Ability to simplify complex workflows into practical tools
- Highly organized and proactive
- Healthcare, health plan, or health-tech experience is a plus
- Experience with Salesforce, Notion, or similar tools is a plus
About the Company
OneImaging provides a concierge approach to radiology services, helping patients and families access essential imaging at fair prices through a premium-quality network of over 5,000 providers.
What we look for
- 3+ years experience in Customer Success, Marketing, Enablement, or Operations
- Experience building scalable processes and playbooks
- Strong project management and documentation skills
- Ability to simplify complex workflows
SalesforceNotionProject Management
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OneImaging
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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