Customer Success Specialist (LegalTech)
Codekeeper
WorldwideFully remoteFull TimeMid LevelCustomer Service
Posted 9 hours ago9h agoApply link checked 9 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 9 hours ago · apply link checked 9 hours ago
About the role
Responsibilities
- Handle customer and lead requests about services and account management
- Support customers with source code management platform connections
- Guide leads with questions via email and website chat
- Draft reports for customers who require inspection of submitted information
- Draft legal language and documents to fit customer requirements for review by manager
Requirements
- Prior customer success experience preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Analytical thinking and proactive attitude
- Excellent written English communication
- Proficiency in Google Docs and similar web tools
- Highly organized with strong attention to detail
- Comfortable multitasking in a fast-paced environment
Preferred Qualifications
- Exposure to working with diverse companies of varying sizes and industries
About the Company
Codekeeper provides software escrow solutions that mitigate third-party risks. It is a remote-first company with a central office in The Hague.
What we look for
- Prior customer success experience preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Analytical thinking and proactive attitude
- Excellent written English communication
- Proficiency in Google Docs and similar web tools
- Highly organized with strong attention to detail
- Comfortable multitasking in a fast-paced environment
- Exposure to working with diverse companies of varying sizes and industries
Customer ServiceCustomer SuccessContent StrategyTechnical SupportLegal ResearchDocumentation
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Codekeeper
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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